I ordered 4 licenses over the phone with Adobe in December. I received an email with the 4 licenses/serial numbers in it. I have downloaded 3 of the licenses. The 4th license after downloading (when it decides to download) keeps asking for a sign in/log in. We do not sign in to each Adobe download. We should just be able to open Adobe and look at documents. My IT company has tried several times to fix this. Is it possible that the serial number I have is "bad"? Do I need a new one?
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