Quantcast
Channel: Adobe Community : Discussion List - Enterprise Deployment (Acrobat and Reader)
Viewing all articles
Browse latest Browse all 2426

Acrobat X printer driver not working after Acrobat DC test period ends

$
0
0

We installed Acrobat DC on a test PC with Windows X 64 Bit though the Adobe cloud app update function.

 

Before, there was a working Acrobat X installation incl. printer driver, etc.

 

During the test phase, everything worked fine - with DC. After the test period ended, we uninstalled Acrobat DC - it does not really seem to have any important features, so we wanted to simply get rid of it.

 

Unfortunately, now the Acrobat X print driver an two other printers using the driver only produce error messages - either "pinter is not activated" or "printer not found" - or simpy nothing happens at all. The old driver is still installed and Windows shows it as certified an ready, an Acrobat X works fine if used as an app.

 

Any ideas, how to fix the problem would be great.

 

A simple uninstall - reinstall seems not clever since it would mean to reinstall some other software, too.


Viewing all articles
Browse latest Browse all 2426

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>