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Adobe Reader DC Updates via Configuration Manager SCUP

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Hi all,

I'm experiencing an issue with Acrobat Reader updates via Configuration Manager (and SCUP 2017).

 

Basically, this is the SCENARIO:

 

- CM CB 1802

- SCUP 2017 already synced with CM

 

The followings are updates already published on SCUP

 

Adobe Acrobat Reader DC Update 19.008.20081

UpdateSecurityCriticalAPSB18-40APSB18-4007/11/2018 03:21:5414/11/2018 16:47:48
Adobe Acrobat Reader DC Update 18.011.20063UpdateSecurityCriticalAPSB18-34APSB18-3413/09/2018 10:54:5307/12/2018 14:59:45
NameUpdate TypeClassificationSeverityArticle IDBullettin IDDate ModifiedDate Published

 

The same updates (also with some other Flash Player one) have already been synced correctly with SCCM, reported in the SCCM console, added to a Software Update Group and deployed as available to a collection.

 

When I open Software Center on a target client, both type of updates are displayed correctly.

Once I click on "Install" both updates are downloaded into the ccmcache folder in a CAB file format, but:

- FlashPlayer Updates are installed correctly

- Acrobat Reader Updates report a 1603 error (looking into the event viewer)

 

I've already tried to:

- Install updates on my own using the CAB file, but the event viewer reports the same error

- Unzip the CAB into the MSU file type, install the MSU file, but always the same error

 

 

Could you please give me any suggestion about that?

 

Thanks in advance,

Andrea


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