Hi all,
I'm experiencing an issue with Acrobat Reader updates via Configuration Manager (and SCUP 2017).
Basically, this is the SCENARIO:
- CM CB 1802
- SCUP 2017 already synced with CM
The followings are updates already published on SCUP
Adobe Acrobat Reader DC Update 19.008.20081 | Update | Security | Critical | APSB18-40 | APSB18-40 | 07/11/2018 03:21:54 | 14/11/2018 16:47:48 | |||
Adobe Acrobat Reader DC Update 18.011.20063 | Update | Security | Critical | APSB18-34 | APSB18-34 | 13/09/2018 10:54:53 | 07/12/2018 14:59:45 | |||
Name | Update Type | Classification | Severity | Article ID | Bullettin ID | Date Modified | Date Published |
The same updates (also with some other Flash Player one) have already been synced correctly with SCCM, reported in the SCCM console, added to a Software Update Group and deployed as available to a collection.
When I open Software Center on a target client, both type of updates are displayed correctly.
Once I click on "Install" both updates are downloaded into the ccmcache folder in a CAB file format, but:
- FlashPlayer Updates are installed correctly
- Acrobat Reader Updates report a 1603 error (looking into the event viewer)
I've already tried to:
- Install updates on my own using the CAB file, but the event viewer reports the same error
- Unzip the CAB into the MSU file type, install the MSU file, but always the same error
Could you please give me any suggestion about that?
Thanks in advance,
Andrea