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Adobe Acrobat SharePoint OpenDocuments Component

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Ok so I've got a SharePoint 2013 environment on Server 2012 R2 and Adobe Acrobat 2017 standard edition on Windows 10


Working with Microsoft I've tweaked SharePoint so that when you click on a link to a pdf within SharePoint then it opens within Adobe Acrobat outside of the browser without issue.

 

When I select the same file and click edit though I get a pop-up message saying "We're sorry, we couldn't find a program to open this document".

 

According to the Microsoft tech the outstanding edit issue is because in the Manage-Add On section of IE / Edge the add on "Adobe Acrobat SharePoint OpenDocuments Component" is installed, but disabled and the option to enable is greyed out.

 

He indicates if I can get this add-on to work my error should go away. The difficult part is this is deployed enterprise why so I have to come up with a deployable solution.

 

Any suggestions would be appreciated.


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