Hello,
I'm trying to sequence Acrobat Reader DC with AppV 5.1
I followed the deploiment guide : https://www.adobe.com/devnet-docs/acrobatetk/tools/VirtualizationGuide/appvreaderDC.html
Everything seems to works well, I put my package on my app-v server, publish it in global mode and when I try to open the app : it keeps crashing.
I found some tips on technet forum asking to disable arm service (https://social.technet.microsoft.com/Forums/windows/en-US/f4358ecb-72ad-4cfa-9498-8d7009db 3d7b/error-when-starting-adobe-reader-11-appv-package?forum=mdopappv ) but I got the same issue.
After checking the Event log I don't understand how to fix the issue (error log at the end of the post)
Anyone got some idea ?
Thanks,
Nicolas.
Error log :
Version=1
EventType=APPCRASH
EventTime=131975520859165403
ReportType=2
Consent=1
UploadTime=131975520861352968
ReportIdentifier=b56b6252-4afc-11e9-928d-0050568c2d89
IntegratorReportIdentifier=bfedc071-f6bc-4f64-bfcc-2b21ee92db5b
WOW64=1
NsAppName=AcroRd32.exe
AppSessionGuid=00002ae4-0005-0018-5cab-da7309dfd401
TargetAppId=W:00068e46c84841e6755c3d57a78825e61c4000000904!0000b36e4ee6b7c9db78e73bf58d8e6 9680f8f840a32!AcroRd32.exe
TargetAppVer=2019//02//18:18:08:30!26cbda!AcroRd32.exe
BootId=4294967295
Response.BucketId=9f7a8629342749686e74359c6825b7e3
Response.BucketTable=1
Response.LegacyBucketId=2194437864314746851
Response.type=4
Sig[0].Name=Nom de l’application
Sig[0].Value=AcroRd32.exe
Sig[1].Name=Version de l’application
Sig[1].Value=19.10.20098.54430
Sig[2].Name=Horodatage de l’application
Sig[2].Value=5c6af49e
Sig[3].Name=Nom du module par défaut
Sig[3].Value=AcroRd32.dll
Sig[4].Name=Version du module par défaut
Sig[4].Value=19.10.20098.54430
Sig[5].Name=Horodateur du module par défaut
Sig[5].Value=5c6af491
Sig[6].Name=Code de l’exception
Sig[6].Value=c0000005
Sig[7].Name=Décalage de l’exception
Sig[7].Value=009a3528
DynamicSig[1].Name=Version du système
DynamicSig[1].Value=10.0.14393.2.0.0.144.8
DynamicSig[2].Name=Identificateur de paramètres régionaux
DynamicSig[2].Value=1036
DynamicSig[22].Name=Information supplémentaire n° 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Information supplémentaire n° 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Information supplémentaire n° 3
DynamicSig[24].Value=f034
DynamicSig[25].Name=Information supplémentaire n° 4
DynamicSig[25].Value=f0349379e65322dd473650aa319e31f2
UI[2]=C:\ProgramData\App-V\C7CAA712-2782-4395-9159-763780DE54B5\69553C92-685D-460D-86FF-B0 0D70BF2FBC\Root\Reader\AcroRd32.exe
UI[3]=Adobe Acrobat Reader DC a cessé de fonctionner
UI[4]=Windows peut rechercher une solution au problème en ligne.
UI[5]=Rechercher une solution en ligne et fermer le programme
UI[6]=Rechercher ultérieurement une solution en ligne et fermer le programme
UI[7]=Fermer le programme
LoadedModule[0]=C:\ProgramData\App-V\C7CAA712-2782-4395-9159-763780DE54B5\69553C92-685D-46 0D-86FF-B00D70BF2FBC\Root\Reader\AcroRd32.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\apphelp.dll
LoadedModule[5]=C:\Windows\AppPatch\AcGenral.DLL
LoadedModule[6]=C:\Windows\System32\msvcrt.dll
LoadedModule[7]=C:\Windows\System32\sechost.dll
LoadedModule[8]=C:\Windows\System32\RPCRT4.dll
LoadedModule[9]=C:\Windows\System32\SspiCli.dll
LoadedModule[10]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[12]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[13]=C:\Windows\System32\combase.dll
LoadedModule[14]=C:\Windows\System32\ucrtbase.dll
LoadedModule[15]=C:\Windows\System32\GDI32.dll
LoadedModule[16]=C:\Windows\System32\gdi32full.dll
LoadedModule[17]=C:\Windows\System32\USER32.dll
LoadedModule[18]=C:\Windows\System32\win32u.dll
LoadedModule[19]=C:\Windows\System32\ole32.dll
LoadedModule[20]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[21]=C:\Windows\System32\msvcp_win.dll
LoadedModule[22]=C:\Windows\System32\SHELL32.dll
LoadedModule[23]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[24]=C:\Windows\System32\windows.storage.dll
LoadedModule[25]=C:\Windows\System32\powrprof.dll
LoadedModule[26]=C:\Windows\System32\advapi32.dll
LoadedModule[27]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[28]=C:\Windows\System32\shcore.dll
LoadedModule[29]=C:\Windows\System32\profapi.dll
LoadedModule[30]=C:\Windows\SYSTEM32\UxTheme.dll
LoadedModule[31]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[32]=C:\Windows\SYSTEM32\samcli.dll
LoadedModule[33]=C:\Windows\SYSTEM32\MSACM32.dll
LoadedModule[34]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[35]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[36]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[37]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[38]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[39]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[40]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[41]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[42]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[43]=C:\Windows\System32\IMM32.DLL
LoadedModule[44]=C:\Windows\System32\AppVEntSubsystems32.dll
LoadedModule[45]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.14393.2608_none_c588035597c33094\Comctl32.dll
LoadedModule[46]=C:\Windows\System32\MSCTF.dll
LoadedModule[47]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[48]=C:\Windows\System32\clbcatq.dll
LoadedModule[49]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[50]=C:\ProgramData\App-V\C7CAA712-2782-4395-9159-763780DE54B5\69553C92-685D-4 60D-86FF-B00D70BF2FBC\Root\Reader\AcroRd32.dll
LoadedModule[51]=C:\ProgramData\App-V\C7CAA712-2782-4395-9159-763780DE54B5\69553C92-685D-4 60D-86FF-B00D70BF2FBC\Root\Reader\AGM.dll
LoadedModule[52]=C:\ProgramData\App-V\C7CAA712-2782-4395-9159-763780DE54B5\69553C92-685D-4 60D-86FF-B00D70BF2FBC\Root\Reader\BIB.dll
LoadedModule[53]=C:\ProgramData\App-V\C7CAA712-2782-4395-9159-763780DE54B5\69553C92-685D-4 60D-86FF-B00D70BF2FBC\Root\Reader\CoolType.dll
LoadedModule[54]=C:\Windows\SYSTEM32\MSVCP140.dll
LoadedModule[55]=C:\Windows\SYSTEM32\VCRUNTIME140.dll
LoadedModule[56]=C:\ProgramData\App-V\C7CAA712-2782-4395-9159-763780DE54B5\69553C92-685D-4 60D-86FF-B00D70BF2FBC\Root\Reader\ACE.dll
LoadedModule[57]=C:\Windows\SYSTEM32\SensApi.dll
LoadedModule[58]=C:\ProgramData\App-V\C7CAA712-2782-4395-9159-763780DE54B5\69553C92-685D-4 60D-86FF-B00D70BF2FBC\Root\Reader\AXE8SharedExpat.dll
LoadedModule[59]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[60]=C:\ProgramData\App-V\C7CAA712-2782-4395-9159-763780DE54B5\69553C92-685D-4 60D-86FF-B00D70BF2FBC\Root\Reader\sqlite.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Fonctionnement arrêté
ConsentKey=APPCRASH
AppName=Adobe Acrobat Reader DC
AppPath=C:\ProgramData\App-V\C7CAA712-2782-4395-9159-763780DE54B5\69553C92-685D-460D-86FF- B00D70BF2FBC\Root\Reader\AcroRd32.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=36A0EDEE5D4CA6A4211653C646B813F8
MetadataHash=-668657378