I'm totally stumped, so any input may help. Here' s the scenario... User creates/opens PDF. They then go to either attach dialog which then opens Outlook email dialog. They finish emailing the attachment and switch back to the Adobe window to close it. Upon clicking the usual red "X" on Windows 7, nothing happens. Alt-F4 doesn't work neither, neither does Ctrl-W to close the document. Adobe isn't really "frozen" because I can go to File->Properties just fine and the dialog opens. It seems to be isolated to closing the app.
Update: It only happens after sending and the outlook window autocloses. I don't think Acrobat is aware of the email window closing, but is waiting for it to close. I tried to close the Adobe window while the new email window was still there and Adobe kicks me back to it. If I close the email and don't send then I can close Adobe. If I send, and the window autocloses, then Adobe window will not let me close.
10.1.6 Seems working on another system. Is there a way to roll back?
Windows 7
Acrobat 10.1.9.22