We have a customer with a Citrix server and they have ONE user who needs Acrobat Pro and that user has a valid license.
However, when any other user tries to print to PF the installation of Pro (Rather than the installation of Reader) takes over, and pops up a window asking for the user to log in with their Adobe ID in order to 'Use their free trial of Pro'
The other users all use Reader and do not need or have a license for Pro. How do we get this prompt to go away so that other users can print to PDF?
(The user who has a licenses installation and logs in with their ID does not get this prompt when printing to PDF.)