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How to Silently uninstall Acrobat 2015 using command line and either...
I have both the AcroCleaner tool and the built in Acrobat Uninstaller tool for Acrobat 2015 installed on a mac.I can, Of course, manually run each of these tools but I want to run a silent Uninstall...
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Telling the difference between Standard and Pro
Hello, I have to hand it to Adobe - I've never come across and application that sells 2 separate versions, with a cost difference of over $100, that they intentionally made it nearly impossible to...
View ArticleAdobe Creative Cloud for Teams Commercial – VIP Acrobat Std DC
Would like to know how to deploy and control/manage the Adobe Acrobat Standard DC via Adobe Creative Cloud for Teams in a Citrix XenApp 7.x environment. What we’d need ensure Some users will require...
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Create DC Reader MSI with added MSP
I want to create a single MSI installer which includes the current base MSI (Reader DC 2018.011.20035 English for Windows 10) AND the MSP that comes with it. I downloaded the current exe installer from...
View ArticleWhy does application keeps stopping on my iMac?
I recently purchased your software package that will allow me to convert a pdf to xls. The launch keeps freezing and giving an error message about my network. But my network is up and running.
View ArticleDeploying Adobe Acrobat DC via SCCM 2012
Hello, Does anyone have any sort of how-to guide with creating and deploying Adobe Acrobat DC via SCCM 2012? I've found stuff for 2007, but that is no help in our case. I have no other issues with any...
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Adobe cc membership
Hello adobe: My company Seabridge, LLC has a cc membership for 4 team members. 2 members are full cc, and 2 are just Acrobat only. I reset the acrobat only and my one colleague said that when he...
View ArticleLicensing Adobe CC with Citrix App Layering
Good Morning, we use virtual desktops and the Adobe CC applications should provide with Citrix AppLayer Technology. Simply put, we starting the virtual machine and add the application after starting...
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Creative Cloud Packager Will Not Install .msi of Acrobat
Hi there, I am a frustrated new customer and just got out of a bad chat experience with a technician so hoping the community can be a bit more helpful. I have created several different creative cloud...
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How to deploy Adobe Acrobat Reader DC with the latest version?
I have this file structure which I extracted from the exe, and now I want to deploy it out via SCCM This is my command - msiexec /i "AcroRead.msi" /qn It installs fine, but an old version....
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Unable to import KFP file From Acrobat DC Mac to Acrobat DC PC
Getting ready for an enterprise deployment of CC2018 and Acrobat DC. Trying to update the Custom Preflight Settings across platforms. I can Export from PC to MAC and import, but not the visa versa. The...
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macOS Acrobat Pro DC Build: 18.11.20035.264580 Crashing
Hi, We have a user with Acrobat Pro DC Build: 18.11.20035.264580 that crashes constantly. Is there a fix for this? Cheers, Phil GreenwaySenior Systems Support Officer
View ArticleTerminalserver: Acrobat Pro DC also used as a Reader for the Users without a...
HYA, Our Company works on a Windows-Server-Terminalfarm (3 Servers an one Broker)I've installed Adobe Acrobat Pro DC on all three Servers.I'm wondering, if it's possible to use the installed Version of...
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I am seeking your help to provide the needed information regarding the use of...
I am seeking your help to provide the needed informationregarding the use of Adobe Acrobat DC 2015 With REMOTEAPP server (Microsoft).We have already purchased number of licenses and can we have...
View ArticleSoftware Inventorying - differentiating between Acrobat DC Standard & Pro
For DC products, the software IDs are identical for Acrobat Professional and Standard because they are delivered in a single installer, as described in the link below. Has anyone successfully been...
View ArticleInstalling Acrobat Pro DC via SCCM with no licence key
We have Acrobat Pro DC as part of our subscription but are not sure how we can package it (with the 'subscription' box ticked rather than entering a licence key - we install using System Center...
View ArticleCustomized install, with Updates enabled, fails to update due to system policy
I have deployed Adobe Acrobat 2017 and Adobe Reader 2017 to our associates. Auto Updates were left alone and show as enabled in both applicatons - however, when I check for updates, it says it fails...
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Prevent Reader extension in Chrome from automatically opening helpx.adobe.com
Hello everyone, I've built a Windows 10 Enterprise v1709 image for my labs and offices and have run into an issue with the Acrobat Reader extension for Google Chrome. After the extension has been...
View ArticleHow do I move existing licenses/subscriptions to admin console or LWS?
I have about 30 licenses for Acrobat (9 through DC, Standard and Pro) under one email because managing that was easier historically. Then I added a subscription to that account causing the licenses to...
View ArticleHow do I create Adobe IDs and passwords for my users?
New to Team or VIP (are those the same thing?) Purchased 30 seats of Acrobat DC for this small law firm. Created the 30 users in the Admin Console, and now I want to install the app and activate it...
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