Distribution Agreement Clarification
Hello, I recently have signed my company up to distribute Adobe Products through custom .wim file and Group Policy. I am just looking for a little clarification on the terms of the license...
View Articlechrome_elf.dll missing error and HKCU registry keys
I have been trying to build a new install of Adobe Reader DC (17.012.20095) for deployment to our PC's using the customisation wizard and am experiencing a number of issues. The first issue is that the...
View ArticleRemoving some unnecessary tools from Tools Pane
Hi!Adobe (Acrobat) Reader DC. In Tools Pane appear many tools unusable for users, I mean – when they try to use these (some of) they will be redirected to … Anyway, is there possible (using registry or...
View ArticleCan Acrobat X and Reader DC co-exist?
We have a Windows Server 2016 Remote Desktop environment, on which Adobe Acrobat X and Adobe Reader DC are installed. Users are not able to select Acrobat X as their default PDF handler, not via...
View ArticleInstalling Acrobat through ConnectWise LabTech Script
I have 14 computers that need Acrobat Reader installed and I was trying to do it via a script through our LabTech software using shell commands.while the commands do run on their own directly from the...
View ArticleLicensing Adobe CC with Citrix App Layering
Good Morning, we use virtual desktops and the Adobe CC applications should provide with Citrix AppLayer Technology. Simply put, we starting the virtual machine and add the application after starting...
View ArticleAcrobat Pro 2017 (Classic) "Your trial has expired"
We're having some issues with licencing for Acrobat Pro 2017 (Classic) on our Remote Desktop Server (Windows Server 2012 R2) It was installed in March and has been OK up until about a week ago, it's...
View ArticleHow to Silently uninstall Acrobat 2015 using command line and either...
I have both the AcroCleaner tool and the built in Acrobat Uninstaller tool for Acrobat 2015 installed on a mac.I can, Of course, manually run each of these tools but I want to run a silent Uninstall...
View ArticleAcrobat Reader DC proxy popup
Hi all, we have recently upgraded to reader DC and we are now getting a proxy popup when we go to save, print and sometimes open PDF's. we use messagelabs for our web filtering and it's that that's...
View ArticleAcrobat X Pro will not start after installing Windows 10 1803 update + on...
Computers on the network are running Windows 10 pro update 1803-1809 build 17763.55. The 1803 update was recently pushed to test machines on the network. After the update was installed we noticed...
View ArticleDoes the Mode Reg key uncheck the Automatic Updates box in Preferences?
Enterprise environment and we're setting the Mode key under HKLM\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\Legacy\(product name)\(product code) to 0 to prevent download and updating of Acrobat Pro DC. Even...
View ArticleAdobe Reader DC 2015.007.20033
Hello, I am deploying on Adobe Acrobat reader for an enterprise. I have used the Adobe Customization Wizard to generate a transform file (.MST file) and have been able to streamline the installation...
View ArticleAdobe Acrobat DC crashes after installation
Hello.I'm running Acrobat DC on a Windows 2016 Server with Citrix Virtual Apps 7.15 LTSR. I reinstalled the program, because my users have some problems.On my first uninstallation I used the...
View ArticleWhere to find AdobeDC 19.008.020074 installation for Enterpise?
Hello,i have printing issues with 19.008.020071v. Printing problems are solved in new 19.008.020074v. I am using Adobe Customization Wizard to configure AdobeDC. In this link for enterpise i can only...
View ArticleAdministrer team
HiI can't Administrer teamMy account are jss@factum2.dk Is says - there is an problem - kontakt support. We have usersjss@factum2.dkhkr@factum2.dk We cant get acces to the licensnumbers
View ArticleAcroTray.exe has stopped working - Terminal environment
Considering the terrible way Adobe is reachable for support, I will try it this way with hopefully some results. Our users have started getting errors using Adobe Reader X after the installation of...
View ArticleVDI XenDesktop 7.16 Adobe Sign On Error
Have been running Adobe DC or Creative Suites using Named User deployment in a Cittrix XenDesk 7.16 environment using stateless machines with user profiles for 6months with no issues. Yesterday when...
View ArticleAdobe Acro Cleaner DC 2015 Uninstall Error Code -1073740940 Failed to...
Trying to push an Uninstall script to our Windows 10 clients. We are pushing AdobeAcroCleaner_DC2015.exe /silent /product=1 /cleanlevel=0 via SCCM to our clients running Windows 10 1803 and it is...
View ArticleMissing Shortcut from App-V Sequence
I've created an App-V sequence of Adobe Acrobat DC 18.011.20063 via the document App-V Deployment | Acrobat DC. When I test by installing on a VM using the Powershell command Add-AppvClientPackage...
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