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offline exception grant process failed
I have a volume license for Acrobat Standard DC. I downloaded my installation package from Adobe LWS with description "Acrobat DC2015 12.0 WIN ESD ALL CLASSIC". I'm using the Adobe Customization...
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Adobe Acrobat X Pro not working properly as a Citrix streamed application for...
Hi, We suddenly started receiving the below error message for all our users and the only work around is to open the application twice and on the third attempt it works fine with no errors or issues....
View ArticleAll new users get the Adobe PDF printer set as the default printer?
How can you prevent the Adobe PDF printer from being set as the default printer whenever a new user logins in for the first time (Windows 7 and 10)? Only option I have at the moment is to remove the...
View ArticleNetwork error when PDF files been open from network share too long, Adobe...
I've got a strange problem with PDF files that are opened from a networkshare. Recently we upgraded our Remote Desktop environment from 2008 R2 to 2012 R2. Both the file servers and RDS host got...
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Adobe Application manager error
I have Acrobat XI installed on Server 2012 R2. Now when a user tries to start Acrobat they get "Adobe Application Manager has stopped working". I have upgrade Acrobat to the latest version. 11.0.17...
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Adobe DC Reader setup via wizard
Hello, I need to setup the preference parameter fot General, Apllication Startup, "Use only certified plug-ins" to Checked using the Adobe DC Wizard butthis feature is not documented anywhere. Does...
View ArticleEncrypted serial key not found
In our enterprise wide deployment we see that in very minimal systems the "ENCRYPTED SERIAL KEY" was not found in registry or in the regid* folder under "programdata". This is not only Acrobat specific...
View ArticleFinding a Serial Number
We have n office of about 25 people that we are constantly changing computers or adding new hires. Is there a way within acrobat to see which serial number we are using on a particular computer to...
View ArticleOur company had signed up for a distribution license key for Adobe Reader DC...
Our company had signed up for a distribution license key for Adobe Reader DC and Flash Player; why don't we hear back from Adobe?
View Articleschwebende Menüleiste unterbinden
Hallo, ich habe für unsere Firma ein Programm entwickelt, welches per Acrobat Reader Instanz PDF Dateien anzeigt. Das funktioniert alles wunderbar.Die Dateien werden im Lesemodus geöffnet. Dabei stört...
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How to Remove the "Sign In Required" that launches after install?
Hello, Is there a Registry key change or a feature I can turn off that will remove the "Sign In Required" when you launch the Pro DC after install? If so, what is the key or where can I make this...
View ArticlePDFMaker add-in will not stay active in Microsoft Excel 2013.
Load behavior shows as "unloaded", even though registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ofiice\Excel\Addins\PDFMaker.OfficeAddin value is "3". I have also checked...
View Articledeploying acrobat in vdi
We're trying to deploy Acrobat Standard DC in a horizon 7 environment. Ideally, would like to package in an app stack (using app volumes 2.11).I'm looking to see if this is supported. I found a...
View ArticleAbout Installer\Migrate registry key
According to the following post https://forums.adobe.com/message/8102575#8102575? any registry key under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\2015\Installer\Migrate will...
View ArticleWe have a terminal server running 2012 Server R2 Terminal Server and Adobe...
2012 Server R2 Terminal Server,Adobe Acrobat Pro 11Crashes while using Thompson Routers docs
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Citrix provisioning - Licensing for Acrobat XI / DC
Hi, we already have a XenApp 6.5 pvs based deployment with Acrobat Pro 9. We used the preperation tool to preregister and it actually works.Now we got a new MCS/PVS Deployment on XenApp 7.9.We have now...
View ArticleDocument date error in Adobe roadmap for the Flash runtimes
Hey Adobe Guys, In favor of Flash and AIR I would like to You to check the document Adobe roadmap for the Flash runtimes in the section Flash Player and AIR focus for 2016 and beyond - the last line...
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Acrobat DC keeps asking for license
Hi, I recently deployed Acrobat DC for all users. But a whole bunch of people (not everyone!) is getting popups to "activate the software".Which is weird, because on the test environment it worked...
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serialized deployment with VIP
We are considering a purchase of VIP subscription licenses for Acrobat Pro DC, but we do not want 200+ users to have to create adobe ID.Is it possible to manage our deployment with serial numbers?
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