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View ArticleCan not delete the old printer- Acrobat Pro 9
I purchased Adobe Acrobat Pro 9 several years ago for personal, non-business use. About 2 years ago, i purchased an new multipurpose printer, scanner, fax. I discarded the previous printer which was...
View ArticleDifferences between Adobe Acrobat Pro and Std on file level or registry
Hello,When I have an Adobe Acrobat DC installation Can someone tell me how I can distinguish on file level or in the registry, whether I have a Pro or Standard version available?Thank youJürgen
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Unable to open PDF after saving with Digital id
I'm using Adobe Acrobat Pro XI and edited an existing PDF that was probably created in a previous version. I saved it and chose to apply a digital ID. Now I can't open it because I get the error popup...
View ArticleHas Adobe Genuine Software Integrity Service been fixed?
I have been reading through the posts about this service and have found that others are having similar issues a we do. For us the hard disk usage is at 100% and the CPU between 50%-100% unless I use...
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Some users are being prompted to sign in.
After installing Acrobat Pro DC, everything appears to be work fine. Later, some users are being prompted to login to Adobe. How can this be disabled? The only fix we have so far is to uninstall and...
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Why Was the Digital Signing Certificate for Acrobat.exe in 11.0.20 Allowed to...
We use Microsoft's AppLocker to whitelist executables in our environment. AppLocker began blocking the execution of AppLocker.exe on some of our machines today. It appears that the certificate used to...
View ArticleInstall Acrobat X or XI using customization tool (without Serial)
I am having difficulty with Adobe installing without the serial number. I have downloaded the "Adobe Customization Wizard X" For installing Adobe Acrobat. Created a Transform to install silently. I did...
View ArticleHow can we change the Certified Plugins option to NO?
How can we change the Certified Plugins option to NO? It's randomly changing to YES on some of our machines and not allowing Adobe Reader or Acrobat to open when EMC IRM plugin is installed. Registry...
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Adobe runtimes distribution license
Hi all. We are getting no reply when applying to distribute the Adobe runtimes and Reader. Adobe support sent me here? Does anyone know of a contact address or way to work with whomever processes...
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AUSST (Received an error code 9 while processing for Acrobat.)
Since Friday 4/21/17, I've been trying to do a fresh and incremental update with AUSST using two different computers, one PC and one Mac. I keep getting the same error when running AUSST "Received an...
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Reader DC - Bad Quality (Icons, Images, ...)
Hello, I have installed latest Adobe Reader DC in my test-Environment running on Windows Server 2016 and Citrix XenApp 7.13. The graphic-quality is bad in Reader. Especially the Icons in the main...
View ArticleUnable to access ims-na1.adobelogin.comwebsite during atempt to install Adobe...
Hello,while attempting to activate licence for Adobe Acrobat we were stoped by error saying that website ims-na1.adobelogin.com could not be resolved. After investigating the issue we found, that the...
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Is serialization with the Aptee tool permanent or temporary?
We have a Citrix 7.13 environment with installed, published Acrobat DC. The XenApp servers share a read-only disk, and all maintenance is done on a maintenance server in write mode. On our maintenance...
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Help... Error 2753. The File 'acrosup64.dll' is not marked for installation.
Hello, I receive the error message below when trying to install 11.0.20. I have followed all of the instructions that have been used in our office the past.My initial extraction if from:...
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Moving imaged hard drive to new system
Hello, We are working on upgrading all our system to Windows 10 with Adobe Acrobat DC installed on the image. We have also used the custimization wizard to create an offline exception and add the...
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How to disable Signin option for Adobe Acrobat DC 2015
Hi All, I have a requirement to package Adobe Acrobat DC 2015.The source exe extracts MSI. I have created MST for the extracted file and added serial key and all necessary settings to deploy. Upon...
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Adobe Installer Blocked by Firewall - Recurring Issues
Over the last 6 months or so I've had to add 13 firewall rules to accommodate changes in to the servers that your products are downloaded from. The FQDN at the bottom of the list never worked. This...
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Uso compartilhado de Adobe Acrobat Pro 11 com ativação local.
Olá, Tenho uma licença do Acrobat Pro 11, é uma licença com ativação local, gostaria de fazer a ativação em um ambiente virtualizado com acesso remoto. Este ambiente não poderá ter acessos simultâneos...
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Acobat DC license issues
I have 5 serial numbers (10 total licenses) for Acrobat DC. Everytime I sign in on one computer, it screws up someone else in my office. I talked to support today and they told me that he isn't...
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