Adobe Acrobat DC Single Use Activation
Ok, I am in need of some guidance on activating my licenses for adobe acrobat DC. Adobe support can't seem to wrap their heads around this when I call/chat with them but here is the situation. I have a...
View Articleadobe_prtk.exe Return Code = 19
Hallo, I'm trying to license Adobe Acrobat 2017 for a Citrix 7.6 provisioning environment. When I run:adobe_prtk.exe --tool=VolumeSerialize --generate --serial=<SN>...
View ArticleDo Acrobat Pro DC users need Reader DC?
With Acrobat Pro XI standard practice was to install Reader. Is the same true for Acrobat DC users?
View ArticleI have a non-profit license, downloaded Adobe Acrobat Pro DC2015 and it says...
Per the subject. We are a non profit, and have a non profit license package. This is the SKU: Acrobat Professional DC2015 12.0 MLP AOO License UE (65258634) Licensing Program TLP 5.0 LICENSE PROGRAM...
View ArticleI can't download the e-license for AA 8.1.0 Professional
I am trying to re-download adobe acrobat 8.1.0 professional on my computer. When i get to the download e-license step I get a "Unable to connect to the internet" message. I tried downloading the...
View ArticleAcrobat Pro DC toolbars not staying session to session
We have a client whom just purchased the portal licensed version of Adobe Acrobat DC Standard. We tried it on her system before rolling it out, and it's a good thing we did, as now her toolbars are...
View ArticleEmpty Webpage for Installation and Activation Invitation Link for Adobe...
I have wasted hours in trying to install and activate a recently purchased license for Adobe Acrobat Pro DC. I have sent an invitation link from Creative Cloud for teams. When I clicked the link, a...
View ArticleAcrobat DC - Creative Cloud Package - Disable Updates
Hello, I created the Acrobat DC 2017 installed from the Creative Cloud Packager and specified to disable updates. I then deployed this with the 'setup.exe --silent' on many machines but we are getting...
View ArticleHow do you set Reader DC to always open PDF's inside Internet Explorer?
I'm having trouble with making Adobe Reader DC (17) open PDF files directly inside IE instead of opening the desktop app. In previous version of Reader there used to be a button in the "Internet"...
View ArticleAdobe Acrobat DC CC Automatic Updates
Hello, I created an Adobe Acrobat DC Creative Cloud installer (Device licensing). In that process I specified to disable updates. I tried to use the Customization Wizard to modify the created MSI (as...
View ArticleI have two sets of licenses from years ago. How can I find which ones have...
I have two sets of Acrobat Pro keys, and a set of Creative Cloud licenses which includes Acrobat Pro. How can I find out which licenses are still available to use? On the Creative Cloud site, that is...
View ArticleAcrobat reader DC Standard - Corporate license
HiI want to acquire the acrobat reader DC Standard license but as it is for companies and for several users to use, I would like to know the prices and how I can obtain this information. Thank you
View ArticleAcrobat 2017 Adobe Provisioning Toolkit Enterprise Edition
Hello, I'm attempting to install Adobe Acrobat 2017 in a citrix 6.5 farm that publishes apps only. I ran the APTEE and received an error code 14. I used LEID V7 AcrobatESR-12-Win-GM and tried the -17...
View ArticleComplaints procedure
I was actually doing a test drive of Adobe Acrobat DC (the 7 day free trial) because I need to purchase 15-20 licenses for our small business. I got the quote easy enough on line (isn't that always...
View ArticleCannot set the Arrow / Selection tool as default (Reader DC 2017)
Is anyone able to help? We're preparing to push out Reader DC 2017 (Version 2017.012.20095) to our users but have found that we're unable to make the Arrow/Text Selection tool stick as the default....
View Articlechrome_elf.dll missing error and HKCU registry keys
I have been trying to build a new install of Adobe Reader DC (17.012.20095) for deployment to our PC's using the customisation wizard and am experiencing a number of issues. The first issue is that the...
View ArticleHow do I suppress the default prompt for Adobe Acrobat DC with enterprise...
I am deploying via SCCM Adobe Acrobat DC enterprise wide. I need to suppress the prompt to set Acrobat as default when the user 1st opens it. I am in a mix environment of Windows 7 and 10. Even when...
View ArticleAdobe acrobat pro 2017
Hey all I am lost, i tried to install a new license of Acrobat pro 2017 with a serial number, install completed but when i try to open it i am forced to sign in to adobe, obviously i don't have an...
View ArticleAcrobat 11.0.09 With IE11 - Not Compatible With Enhanced Security
We've packaged Acrobat 11.0.09 for deployment with the Customization Wizard and the install goes fine. We are having issues when try to view linked PDF files in Internet Explorer 11 (Enhanced Security...
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