2 hours so far.... 2 hours and still no install files to determine if this software is even fit for our purpose.
Honestly, How hard is it to get access to the offline installation media?
Its trial software... it stops working after 7 days!
If its THIS much hassle, just to get to see if the trial software even works... what is going to be like once we've paid our money?
In the 2 hours I've been chasing support (who happily dodge the question or require me to interact with the "Specialist Deployment Team"), I've downloaded AND installed 3 other vendors PDF software from full package installers.
Can you guess where Acrobat is coming in the list for our software & deployment evaluation...