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AUSST not downloading Acrobat DC internally

May 27, 2018, 10:45 pm
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Hi All,

 

Recently, instead of any download & installation of Acrobat DC going via our local product repository set up as part of our AUSST deployment, it attempts to go externally to download from the Adobe servers (blocked by our proxy by default). All other products such as, Photoshop, Illustrator, Premiere, etc. all download as they should from our internal repo.

 

We've completed a fresh synchronisation twice now - to no avail. It is only the Acrobat DC product which is affected.

 

Any way to get all download requests to reach our internal services like all our other products?

 

 

Thanks in advance,

JT

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New location for SCUP catalogs?

January 4, 2019, 4:55 am
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I Can`t Install update Adobe Acrobat Reader

January 4, 2019, 2:22 am
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Adobe, canon, and printing

January 4, 2019, 6:31 am
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Hello all,

 

Have an issue that I need to get some input on. We have a lab with 25 imacs. These Imacs all run Creative cloud software, and use a Canon 5550i to print. The problem is, when trying to print from say InDesign, the built in print engine bypasses the Canon department ID prompt when trying to send a print job to the 5550i Canon. Therefore, we are not able to send jobs to the printer. Has anyone ran into this, and if so how did you resolve it? The printer is setup to use department ID on each machine, and it only seems to happen with Adobe software. All other software works just like it should.

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Is it possible to convert dwg files to PDF in Acrobat standard DC?

January 6, 2019, 10:43 pm
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Hi,

 

I do not have an Acrobat Standard DC license, so I ask.

 

Is it possible to convert dwg files to PDF in Acrobat standard DC?

 

Thanks.

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19.008.20071 distribution version doesn't install the Chrome extension.

October 9, 2018, 12:28 pm
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I've created an application installation in SCCM to install 19.008.20071. Everything works fine in the install, but the Chrome extension isn't being installed and I need this feature for my Business Services folks.

 

If I download the public version of .20071 to a single machine and install, the Chrome extension is there.

 

How can I get the extension to install with version that I download for distribution use? I'm packaging this for distribution to 300+ machines.

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How do i add the patch in customization wizard

January 8, 2019, 1:05 am
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I use the customization wizard to create a acrobat 2017 package for rolling out on desktop machines. where do i place the last patch in the wizard for example its right now "Acrobat2017Upd1701130113.msp"?

I added it in the setup.ini but it will not be installed after the rollout.

 

This is my setup.ini actually:

 

[Startup]

RequireOS=Windows 7

RequireMSI=3.1

RequireIE=7.0.0000.0

Require64BitVCRT=1

CmdLine=/sall /rs /smur 

 

 

[Product]

msi=AcroPro.msi

vcrtMsi=vc_runtimeMinimum_x64.msi

vcrtDir=VCRT_x64

vcrtCommandLine=VSEXTUI=1

Languages=1033;1036;1031

1033=English (United States)

1036=French (France)

1031=German (Germany)

PATCH=Acrobat2017Upd1701130113.msp;;

CmdLine=TRANSFORMS="AcroPro.mst"

 

 

[Windows 7]

PlatformID=2

MajorVersion=6

MinorVersion=1

 

 

[MSI Updater]

Path=WindowsInstaller-KB893803-v2-x86.exe

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Why does the Adobe PDF printer get removed.

January 9, 2019, 11:24 am
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I have 125 installs of Acrobat 2017 pro on Windows 7 SP1 64bit. They are set to automatically update both windows and acrobat. All updates have been applied. Periodically the "Adobe PDF" printer gets removed from a few random machines and I have to do a repair to put it back. Also in some cases this has occurred several times on the same machine.

 

I wonder if anyone can offer any advice on how to determine why the printer gets removed so we can take steps to avoid this issue.

 

Thanks,

 

Jeff

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how can I Print PDF(has password) with acrobat/adobe Reader on Windows Command Line .

January 9, 2019, 7:15 pm
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how can I Print PDF(has password) with acrobat/adobe Reader  on Windows Command Line .

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Install Acrobat DC Pro on Windows Server 2016 (Program close right after start)

January 9, 2019, 8:16 pm
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Acrobat DC Pro close itself right after start.

 

I know someone already ask the same question years ago. But this problem still not yet solve.

https://forums.adobe.com/thread/2249430

The version of Acrobat DC Pro is 2015 Classic. An update which released on 13-Nov-2018 was installed.

 

Adobe support was remote to my server attempt to solve the problem. But failed and gave me the link below and said install on Windows Server need special steps.

https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/licensing.html#imagedeploy

Do I really need to use the Wizard to create a custom installer for the installation on Windows server?

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Redact option in Adobe Reader DC

January 10, 2019, 5:54 am
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Hi, I am looking for some advice.

We currently have Adobe Reader DC installed on Terminal Servers which are used by multiple users. There is a requirement for a small amount of users to have the ability to perform redactions within PDF documents.

 

My questions are:

1- Can we purchase the Redact option for specific users and for them to login and have the ability to Redact using Reader DC

2- If no to above, what are the implications for having two versions of Adobe DC on the same Terminal Servers? Do we need to license everyone for the full version, or because it requires the users to login then we can co-exist suffice?

3 - We have multiple servers in the Farm (max 50 in one farm currently), so potentially any time a user logs in they could end up on a different server. Therefore is the license for the user or a combination of the user and the device that they are logging on to.

 

Thanks

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How to get Acrobat back?

January 10, 2019, 8:55 am
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How can I get my Adobe Acrobat back. I came back from winter break and my Adobe was a trial version. I tried to reinstall it using my packager that I made for 2018 and it failed at least 6 times. I really need Acrobat, please help. We are device licenses and I only go through the Adobe Console to create a package. I don't see any Adobe Acrobat in the archive versions choices. Thank you, I hope you can help me, maybe you can send me a Link. All of the other CC 2018 apps are working fine, just not Acrobat.

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after saving in adobe pdf temp file is generated

January 10, 2019, 8:43 pm
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after saving in adobe pdf temp file is generated

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Installing creative cloud with Acrobat DC with SCCM

January 11, 2019, 5:06 am
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Hello,

 

I have created a package using Creative Cloud Packager that includes CC and Acrobat DC. When it installs, only CC is only installed. Any ideas?

 

Also in CC is there a way to only show the products that are assigned to the user? We assign to the license through the admin portal.

 

Thanks

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Can an enterprise license be used on the same laptop as a personal photography plan license? User was doing this until a recent hardware upgrade.

January 11, 2019, 11:34 am
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The enterprise license is for Actobat DC

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When adding users to Federated ID I get the message Invalid User Name. What are we doing wrong?

January 15, 2019, 9:02 am
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We are trying to implement SSO with Azure.   Whenever we try to add the user we get a message "Invalid User Name."    What are we doing wrong?

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Set default Acrobat (DC versus X pro for specific users) in Microsoft RDS environment

January 17, 2019, 2:50 am
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Hello,

 

I have a single server Microsoft Windows Server 2016 RDS environment. (So a single remote desktop server).

I have Adobe Acrobat X professional for some users.

I have Adobe Acrobat DC for standard users.

 

The Acrobat X pro users are the only ones able to open the Acrobat X pro software (NTFS rights).

 

The problem is that all users on the server by default have Acrobat DC open pdf files. And the Acrobat X pro users would like Acrobat X pro te be the default program to open PDF's.

 

How can I make sure that specific users on the server open Acrobat X pro, and not the free Acrobat when double clicking a PDF file?

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Deploy DC Reader with error Error 1334. the file 'natives_blob.bin' cannot be installed

April 19, 2018, 2:24 pm
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Hello all experts,

Here are the steps that I've done. Please let me know where I did wrong

I downloaded from the adobe ftp a reader AcroRdrDC1800920044_en_US.exe and extract it to get the MSI file using a run command as:

AcroRdrDC1800920044_en_US.exe -nos_o"%homepath%\desktop\ReaderDC"

after the extract, I get a folder including the MSI file and a AcroRdrDCUpd1800920044.msp file.

I slipstreamed that msp file using: msiexec /qb /a acroread.msi /p AcroRdrDCUpd1800920044.msp

Then do the Adobe DC customization to get the transform mst file

Finally I rand msiexec /I Acroread.msi transforms="Acroread.mst"

and I get the error 1334. the file 'natives_blob.bin' cannot be installed because the file cannot be found in the cabinet file.

 

Can I anyone help?

Thank you very much in advance.

 

Best!

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How can I download the Customization wizard the links to the FTP site don't work.

January 16, 2019, 11:04 am
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How can I download the Customization wizard the links to the FTP site don't work.

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Acrobat DC Pro via SCCM switch to disable updates

January 18, 2019, 4:36 am
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I'm installing Acrobat DC Pro via SCCM using Setup.exe /msi EULA_ACCEPT=YES /qn . I'd like to be able to add a switch to disable update notifications so that the users don't see any prompts for updates not does the product try to update with user rights (which aren't high enough). How do I do this?

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