I have Adobe Acrobat 2017 installed on over 1,000 computers. I need to change a certain setting globally. The setting is "Ask to replace existing PDF file" option. It's currently unchecked by default.
Here is how to get to the setting using a Windows 10 computer. From the Start menu search for "Printers and Scanners". Then under Printers & Scanners > Adobe PDF> Manage > Printing Preferences.
Hello
Along with our Adobe Suites we have Adobe Reader DC and the ADOBE PDF Printer installed on a Terminal Server (Win2016).
The Catbuilder application requires "EVERYONE" to have permissions on that Adobe PDF Printer - set to "Manage Documents".
However, under the permissions Tab of the printer properties (I am logged on as Enterprise Admin) everything is greyed out - Impossible to change and permissions.
According to a blog I read, this may be due to Adobe installing in "PROTECTED MODE", but whatever the reason, I need to be able to set the required permissions.
I could not find any GPO which would help either.
PLEASE HELP.
Hi all,
We are running a remote-desktop farm of around 50 users, only around 4 of these are using DC pro.
When each user sign's in, an instance of creative cloud and 'Adobe CEF Helper' is starting up (totalling to 50 instances of each).
Because we are running a remote-desktop farm, typical functionality such as msconfig -> startup items is NOT available (or such as in windows 10, going into task manager and clicking the startup tab is not available either).
I have also tried going into shell:startup and trying to find a startup folder in \programdata, but to no avail.
Is there a registry setting of value 1/0 that can be amended to allow/prevent this startup when a user logs in? Otherwise, I can only see setting up a group policy specifically for the DC Pro users to allow the program to run and block it for all other users (which seems a bit overkill.. hopefully there's functionality to manage this from IT perspective). Having each user sign-in and select the 'no not startup' is not an option.. because not all users have a sign-in to even select this option.
Any advice greatly appreciated,
Thanks
Moderator: Moved from Adobe Creative Cloud to Acrobat General Troubleshooting
Hi
We are looking at setting the 3rd Part Patching on SCCM and are looking for any Adobe Catalogs that are available.
I have found this page and have tried the Reader DC Continuous Track options but some of the URL's are not HTTPS and the Transition link has an expired cert
SCCM-SCUP — Enterprise Administration Guide
Is there an updated list of Catalog's anywhere?
Thanks
Simon
Hey,
I have multiple Device LIcences for Adobe Creative.
All other apps are working with the device licence without issue, but Adobe Acrobat Pro, keeps asking for a sign in and then saying the trial is expire.
This is not a sign in licence, it's a device licence.
I've tried uninstalling and reinstalling from scratch. I've tried fixing the hosts file. I've tried using a licence package.
None of this resolves the issue, and Adobe Acrobat Pro DC keeps loading as a Trial, after a 7 day period.
Please assist as all other device licenced apps are working without issue.
Getting ready for an enterprise deployment of CC2018 and Acrobat DC. Trying to update the Custom Preflight Settings across platforms. I can Export from PC to MAC and import, but not the visa versa. The reason that we are doing this is to capture the output intent from the PDFs that were created with the current profile. Any clues why? I can export the KFP profiles from Acrobat 10 and import them to the PC side, but not from DC to DC.
Running Mac Sierra 10.12.6 Mac Book Pro 2.8 GHz to a PC running Windows 10 64bit. Intel Core 2.6Ghz
Here's the command I have in the batch file:
msiexec.exe /a AcroRead.msi /p AcroRdrDCUpd1901020069.msp /qb /norestart ALLUSERS=1 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES DISABLE_ARM_SERVICE_INSTALL=1 DISABLEDESKTOPSHORTCUT=1
Whenever I run it, it installs the files in the folder where installation files are and not in its proper places. The person who packaged the previous version had:
msiexec.exe /i AcroRead.msi /qb /norestart ALLUSERS=1 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES DISABLE_ARM_SERVICE_INSTALL=1 DISABLEDESKTOPSHORTCUT=1
But that didn't install anything at all.
Your case number: ADB-5514162-F9X2
I work in an enterprise environment where we have about 145 users with Adobe Acrobat. A large majority of these users are on Windows 7 32 bit Virtual Machines with 3 gb ram and 2 cpu cores. That would usually exceed the minimum system requirements for Adobe Acrobat. But the latest 2019 version of Adobe Acrobat DC comes with the Creative Cloud application which is causing a lot of performance issues when we tested it on a virtual machine. So my question is how can the users run acrobat without the creative cloud app?
I am installing CC on a new Windows 10 computer, and every time I try to download Acrobat Pro DC I get an error message saying that I need to shut down Word. Problem is, I'm not running Word. I've rebooted and tried it and still get the error message, "Conflict Installing Acrobat DC. Please save your work and close the following programs for all logged in users, then click Continue....-Microsoft Word."
Gm ! How do I re-send a welcome email to a staff member?
There is a password protected file in the Preflight folder created when installing Acrobat Reader. Is there a way to prevent this file from being generated? What is the .pfx file used for?
I have about 300 PCs that I administer remotely. These are all Windows 7 32-bit systems (don't worry, they'll be upgraded to Windows 10 by the end of the year) which I can ONLY access via ssh command line. Any updates I run are via batch script. These systems were very locked down for our users via Group Policy. We used to have the system tray (aka the "notification area") hidden via Group Policy. Due to a new app, we had to unlock the notifications area, but now we are constantly getting "you need to update Adobe Reader" even though when reader was originally installed, it was set to "manually update" because I've been manually updating it all along. The whole point of my choosing the "manually update" option was so that our users wouldn't be annoyed and think they need to update their systems. All these systems need to match and we don't want a hodgepodge of systems out there.
We don't want our users to see these update notifications. It will only interfere with their work and they will let us KNOW they want them turned off. I tried using a Powershell command:
Set-Service -Name AdobeARMservice -Status Stopped -StartupType Disabled
And that worked - for about 15 minutes and then the notifications were right back in the system tray again.
How do I turn these off via either a cmd line command, Powershell, or a reg key?
Hi,
i need that setting to apply on all computers, any idea?
Please advise ,adobe not allowing signature to be populated on document .Signature is saved on desktop.
Staff member is signed in .Previously this function worked.
Ok so I've got a SharePoint 2013 environment on Server 2012 R2 and Adobe Acrobat 2017 standard edition on Windows 10
Working with Microsoft I've tweaked SharePoint so that when you click on a link to a pdf within SharePoint then it opens within Adobe Acrobat outside of the browser without issue.
When I select the same file and click edit though I get a pop-up message saying "We're sorry, we couldn't find a program to open this document".
According to the Microsoft tech the outstanding edit issue is because in the Manage-Add On section of IE / Edge the add on "Adobe Acrobat SharePoint OpenDocuments Component" is installed, but disabled and the option to enable is greyed out.
He indicates if I can get this add-on to work my error should go away. The difficult part is this is deployed enterprise why so I have to come up with a deployable solution.
Any suggestions would be appreciated.
I'm setting up a SCCM offline deployment of Acrobat DC Pro. I don't want this to overwrite the users current default app setting - most users have it set to Acrobat Reader - nor do I want anything that will regularly overwrite their settings. Is there any way to set the installer to not overwrite the default apps for .pdf etc?
Because of hot-desking we have to deploy DC Pro to all desktops, but only a small number of users will actually use the product, the others will be using Reader for most of their pdf needs. I'd use a GPO to set the default to Reader, but that then complicates things for users who do use Pro or other program for PDF's.
Hello,
We have seen an uptick in issues with the Nov 13th update related to "Out of memory exception issues"
I have read in other threads that you require us to turn on logging to capture info that you need? Is there anything else
Create the following registry key :
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps
Following are the steps:
We have read through the known issues and haven't quite seen anything related to what is already on your radar
Hello
Maybe someone in here can assist me. So i am trying to get Single Sign On to work for our organization.
When in the configure directory section i follow the sets provided to copy the cert we use for our AD FS and when i click save i get an error saying
"There was a problem saving your configuration - check the values you entered and make sure you are uploading a valid (PEM base64-encoded X.509) certificate."
I did save the cert as a base64-encoded x.509 cert too from the FS server.
Is there anything else i could try or any other work around for this anyone might know?
Thank you
In adminconsole user added: **@***, (user) in mail download and installation started, (run as administrator) after install I got error. Registration is initialised please wait and try again. Adobe Pro DC will start but after few seconds disappeared. What is the solution?? (did reinstall and fix cleanup)