How do i tell what version of our 100 + install is what??... i'm using...
Hi Allhow do I tell what version of Acrobat is installed on my devices.... we own 100 + licenses... unless i log into the device i cannot tell what version is running. it makes difficult for updates...
View ArticleHow to turn off "Protected View" or "Protected Mode" in version 2018.009.20050
I am working in an environment with about 1300 systems with a variety of adobe products being deployed one of which is the Adobe Acrobat Pro DC version 2018.009.20050. I was tasked with finding a way...
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Disable Sign In from home screen
Hi, I am trying to remove the sign on button from the main screen of acrobat pro dc 18. With "bSuppressSignOut=1" the button is removed under the Help TAB but it still show in the main window, even if...
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Adobe Acrobat DC add-ons with APP-V
Hi Everyone, I have installed Adobe Acrobat DC with App-v and deployed to Citrix desktops but unable to get any of the add-ons to work for Internet Explorer or Office applications. They are not...
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Adobe Reader DC app-v unable to print or open pdf documents through IE
Hi, We are having issues using the appv packaged version of Adobe Reader DC. Firstly we cannot print any pdf from within the virtual app. When the document is sent to print the application hangs until...
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Adobe Reader 2017 and Acrobat 2017 on same server
Hello, i was wondering installing Adobe Reader and Acrobat on a terminal server is still supported? previously we had documentation to support this setup with reader and acrobat X. However, i cannot...
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How do I add a new Serial Number for an existing Adobe ID?
My company has a new serial number for my product and I need to link it to my Adobe ID - I don't see a place to do this on the website.
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MSI + MSP + Acrobat DC Customization Wizard = No bueno
I've been banging my head on this problem for a few days now, and can't seem to find a resolution. I'm moderately familiar with packaging and scripting installs, so there is a possibility my issue...
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chrome_elf.dll missing error and HKCU registry keys
I have been trying to build a new install of Adobe Reader DC (17.012.20095) for deployment to our PC's using the customisation wizard and am experiencing a number of issues. The first issue is that the...
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Windows gives me an Error when I try to add the msp to msi.
Hi, I have recently a Problem with adding the most recent msp file into the msi of Acrobat Reader DC. MSI Version: 15.007.20033MSP: Version: 18.009.20050 I downloaded the MSI seperatly from the Adobe...
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Adobe Acrobat Pro - Serial-activated installations are de-activating themselves
Hi, I'm a support engineer at a Uni in the UK and we're having problems whereby a once perfectly working Adobe Acrobat Pro DC installation will randomly deactivate itself and request a username and...
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Acrobat 2017 "There was an error opening this document. This file cannot be...
Has anyone had an issue where when opening a PDF file from a link, IE 11 appears to be downloading and scanning the file, then when Acrobat opens, I get a pop up message stating the file could not be...
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Install Adobe DC Team
I just purchased Adobe DC Team (7 Licenses)... I am the administrator on all my machines. So I need to download and install on them under the admin account. When I assign users, it wants me to put the...
View ArticleCannot see generated prov.xml file
Hi I am running this command adobe_prtk --tool=Serialize --generate --leid=ENTER CODE--serial=ENTER CODE --provfilepath=C: --regsuppress=ss but the PROV.xml is not being generated and it is returning a...
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Adobe Acrobat Reader DC installation through SCCM hangs for 10-15 minutes
Hi all I have used the "Acrobat Customization Wizard DC" to create an install for the latest version 18.009.20044 as we have done for many years. Running the install manually everything works fine but...
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LWS Serial Number
Hello, I have a question about the Adobe LWS Site.I purchased Adobe DC from a reseller and got the link to the LWS Site. On that site I found the download link to the Adobe Pro DC ESD Classic but there...
View ArticleAcrobat Pro 2017 Mac Install Issues
I used Customization Wizard 17.009.20044 to make an installer with my serial number embedded into it, however during testing with JAMF Pro on 10.11 and 10.12 I get the following error in install.log...
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Adobe Reader dc upgrade
Hi All , we are having adobe reader XI installed on all PC . as this product is going to end of life . we are planing to upgrade this. Anyone please help to clarify below thing. 1. Adobe reader DC is...
View ArticleTrying to assign users. 16 users is the legal number I can assign. 14 is...
Trying to assign users in Acrobat Pro DC teams. 16 users are the legal number I can assign. 14 are assigned, nr. 15 give me an error report: ERROR: The action can not be completed. Please try again...
View ArticleAdobe Acrobat 2017 installation fails with .msp and .mst
Adobe Reader DC 2017 install issues
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